Quality Training and Certification from RCBI

The RCBI Quality Certification group helps manufacturers develop and implement documented quality systems to help ensure that they remain effective, sought-after and environmentally conscious suppliers. To this end, RCBI offers a strong schedule of specialized quality-focused courses in the latest theories and techniques, and regularly helps companies develop work instructions and supervisory management skills.

Quality Management: No Longer Optional

The establishment of an effective quality system has become a necessity driven by competitive, global market forces — to stay in business, companies must prove that they can provide a quality product or service and continually improve their processes over time. They must produce in lean environments with the minimum amount of waste to provide value to their customers. To meet the needs of a wider range of stakeholders, they must manage their impact on the environment and provide conditions that are healthy and safe for their employees and surrounding communities. Their suppliers also must meet these conditions.

Step-by-Step Assistance for Manufacturers

RCBI and the State of West Virginia follow a manufacturing consortium approach to quality system registration. If you are a West Virginia manufacturer, we will break down costs for you and walk your company through a program to attain registration to recognized quality standards. Along the way, we can provide considerable assistance as necessary.

The RCBI Quality Certification group provides training and implementation assistance at any of our RCBI Manufacturing Technology Centers, or at your company site.

Custom Solutions for Your Specific Challenges

In addition, we provide the customized assistance that's necessary to help you succeed. For example, we can help you meet general Standards applicable to all organizations such as the International Quality Management System Standard (ISO 9001), the Environmental Management System Standard (ISO 14001) and the Occupational Health and Safety Assessment Series (OHSAS 18001). We can also help you meet sector-specific standards including AS9100 for the aerospace industry, TS16949 for the automotive industry, ISO 17025 for calibration and testing laboratories and Responsible Care for the chemical industry. Assistance with military specifications, often still required by the DoD, is also available at RCBI.

Leading by Example

While we help manufacturers attain standards registration, RCBI also implemented a Quality Management System and earned registration to ISO 9001: 2000 for the RCBI Composite Tech & Training Center.

Financial Assistance

There are programs available through the West Virginia Development Office to assist your company with the expense of quality management system implementation. The Governor’s Guaranteed Work Force Program (GGWFP) will typically reimburse companies a percentage of their implementation expenses, excluding registration. Pre-approval is required. Go here for more information.

RCBI Quality Certification Group Services

For meeting management system standards such as ISO 9001:

  • Gap Analysis
  • Executive Overview
  • Policy & Procedure Manual Templates
  • Documentation & Training Assistance
  • Internal Auditor Training & Assistance
  • Pre-Assessment Audit
  • Registrar Selection

For related practices and skill sets:

  • Task Analysis & Development of Structured Job Training Programs
  • Statistical Process Control (SPC)

For more information:

Please call us at 800.469.RCBI (7224) or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

The RCBI Quality Certification Group Staff

Erica Cheetham
Director of Quality Services
This email address is being protected from spambots. You need JavaScript enabled to view it.