Remote Audits: The New Norm for Quality Management Systems

Join the Robert C. Byrd Institute (RCBI) June 19 from 11 a.m. to noon as we host a free webinar featuring expert tips and insights on preparing for and conducting remote audits.

During this time of Covid-19, remote audits are becoming the new norm for Quality, Environmental and Occupational Health & Safety systems. While initially causing anxiety, these audits can go smoothly and be extremely effective. Whether having an audit by the registrar, internally or with suppliers, this approach results in tremendous travel savings while maintaining an audit schedule that ensures uninterrupted Management System registration.

Webinar presenters will include Paul Jinks, an expert in audit techniques for 30-plus years, who has led more than 400 third-party audits for major certification bodies. During his tenure at a major auto manufacturer, Jinks conducted more than 250 second-party audits. Past clients include Ford Motor Company, Jaguar Cars, Hewlett Packard, Eastman Kodak, the U.S. State Department, Honda Motor and Caterpillar.

Erica Cheetham, director of Quality Services at RCBI, has completed more than 100 second-party audits. She also has provided internal auditor training for numerous organizations – both manufacturers and service providers. As many companies move toward remote audits, Cheetham is conducting virtual internal audits. She also has participated in remote audits with registrars, assisting customers in submitting documents and records.

The webinar also will feature invaluable feedback from Josh Reese, quality manager with Industrial Bolting, a manufacturer and servicer of hydraulic torque wrenches and pumps. Industrial Bolting recently undertook and passed a remote ISO 9001 surveillance audit with a prominent registrar. Reese will share his insights on the preparation, mechanics and effectiveness of the remote audit.

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